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LEGAL DOCUMENTS
Regulatory StatusTerms of UsePrivacy PolicyProhibited JurisdictionsCookie PolicyComplaints PolicyFraud & Security Policy
On this page
1. Purpose, Scope and Application2. Universally Prohibited Businesses and Activities3. Sanctions and Illicit Finance4. Restricted and Approval-Required Activities5. Prohibited Transactions and Platform Misuse6. Geographic and Route Restrictions7. Onboarding, Review and Information Requests8. Actions and Partner Coordination9. Client Obligations, Updates and Contact

Last updated: July 2026

PROHIBITED JURISDICTIONS AND ACTIVITIES POLICY

This Policy explains the businesses, activities, transactions, jurisdictions and uses that KereX Technologies L.L.C-FZ (“KereX”, “we”, “us” or “our”) does not support or supports only after prior written approval.

It applies to the KereX website, APIs, dashboards, sandbox and production environments, technical integrations and payment routes made available through connected service partners.

KereX is a technology provider. Banking, payment, safeguarding, foreign-exchange and settlement services are provided by the relevant authorised institutions.

A service partner may apply restrictions that are stricter than this Policy. No business model, country or payment route is approved until KereX and the relevant service partner confirm availability in writing.

1. Purpose, Scope and Application

This Policy applies to:

• current and prospective clients;

• authorised platform users;

• business and technology partners;

• merchants and sub-merchants introduced through a client;

• payment instructions and transaction metadata processed through supported integrations; and

• any person using or attempting to use KereX services.

Clients are responsible for ensuring that their authorised users, merchants, sub-merchants, customers and counterparties do not use a KereX-connected route for prohibited activity.

This Policy should be read together with the Terms of Use, Fraud & Security Policy and applicable service agreements.

Where this Policy, applicable law, a signed agreement and a service-partner rule differ, the stricter restriction may apply.

Approval of one client, country, product or route does not constitute approval of another.

2. Universally Prohibited Businesses and Activities

KereX will not knowingly support businesses or activities involving:

• products or services that are unlawful in any relevant jurisdiction;

• money laundering, terrorist financing or proliferation financing;

• human trafficking, forced labour, slavery or exploitation;

• sexual services, prostitution or exploitative adult services;

• child sexual abuse material or exploitation of minors;

• terrorism, violent extremism or unlawful violence;

• illegal drugs, narcotics, cannabis, drug paraphernalia or unauthorised controlled substances;

• unlawful weapons, ammunition, explosives or dangerous materials;

• counterfeit goods, piracy or deliberate intellectual-property infringement;

• stolen property, stolen financial instruments or stolen credentials;

• cybercrime, malware, ransomware, hacking-for-hire or dark-web marketplaces;

• forged identity documents or fraudulent company documents;

• unlawful sale, trafficking or disclosure of personal data;

• Ponzi schemes, pyramid schemes, fraudulent investment schemes or deceptive get-rich-quick models;

• unlicensed financial, payment, lending, investment, insurance or money-transfer services;

• bribery, corruption, unlawful political financing or tax evasion;

• illegal wildlife trade, cultural-property trafficking or environmental crime;

• shell banks or entities intended to conceal beneficial ownership; or

• any activity designed primarily to facilitate or conceal criminal conduct.

This list is not exhaustive. An activity may be refused where it creates unacceptable legal, financial-crime, consumer-protection, security or reputational risk.

3. Sanctions and Illicit Finance

KereX services must not be used directly or indirectly for:

• money laundering;

• terrorist financing;

• proliferation financing;

• sanctions evasion;

• export-control evasion;

• bribery or corruption;

• unlawful concealment of ownership or source of funds;

• trafficking in proceeds of crime; or

• transactions lacking a legitimate economic or commercial purpose.

KereX will not knowingly support a person or entity that:

• appears on the UAE Local Terrorist List or UN Consolidated List;

• is owned or controlled by a designated person;

• acts on behalf of or at the direction of a designated person; or

• would cause KereX or a service partner to breach applicable sanctions or export-control requirements.

Other sanctions regimes may apply depending on the client, service partner, currency, bank, payment network, jurisdiction or transaction.

The use of mixers, tumblers, anonymity-enhancing services or ownership structures primarily intended to conceal the origin, destination or beneficial ownership of funds is prohibited.

Transactions must not be divided, structured or routed to evade screening, reporting thresholds, transaction limits or compliance controls.

KereX may request additional information or decline activity where ownership, source of funds, transaction purpose or counterparties cannot be reasonably established.

4. Restricted and Approval-Required Activities

The following activities are not automatically approved and may be supported only after enhanced review, relevant licensing checks and written confirmation from KereX and the applicable service partner:

• banks, payment institutions, PSPs, payment facilitators and money-service businesses;

• remittance, foreign-exchange and money-transfer services;

• virtual-asset businesses, crypto exchanges, wallets, brokers and stablecoin services;

• licensed gambling, betting, lottery, fantasy-sports or skill-gaming businesses;

• marketplaces, platforms, aggregators and businesses processing payments for third parties;

• charities, foundations, non-profit organisations and crowdfunding platforms;

• dealers in precious metals, gemstones and other high-value goods;

• cash-intensive businesses;

• lending, credit, debt collection, investment or insurance services;

• licensed pharmaceutical, healthcare or telemedicine businesses;

• political organisations, campaign financing and lobbying services;

• online tipping, creator monetisation and user-generated-content platforms; and

• other sectors with elevated regulatory, fraud, chargeback or financial-crime risk.

Approval may require:

• valid licences and registrations;

• ownership and management information;

• AML, sanctions, fraud and customer-verification procedures;

• source-of-funds information;

• financial statements or processing history;

• transaction-flow diagrams;

• merchant and sub-merchant controls;

• website and product review;

• partner approval; and

• enhanced or periodic review.

Submission of information does not guarantee approval.

Digital-asset and stablecoin routes are available only where permitted by law and supported by appropriately authorised institutions.

5. Prohibited Transactions and Platform Misuse

The platform and connected routes must not be used for:

• transactions involving stolen accounts, cards, credentials or identity documents;

• false invoices, fictitious transactions or fabricated commercial purposes;

• transaction laundering or processing for an undisclosed business;

• undisclosed merchants, sub-merchants or nested payment providers;

• unauthorised third-party collections or payouts;

• circular transfers, self-funding or artificial transaction activity;

• rapid movement or withdrawal of funds inconsistent with the approved business model;

• structuring or splitting transactions to avoid limits or controls;

• fraudulent refunds, reversals or chargeback manipulation;

• unauthorised use of customer or counterparty funds;

• misrepresentation of the sender, beneficiary, merchant of record or payment purpose;

• alteration or substitution of QR codes, beneficiary details or payment identifiers;

• resale, sharing or transfer of platform credentials;

• use of another person’s account without authority;

• concealment of location, ownership or counterparties to avoid restrictions;

• interference with monitoring, security or verification controls; or

• any activity that KereX or a service partner reasonably believes may be unlawful or fraudulent.

A legitimate transaction may still be delayed, rejected or reviewed where its information is incomplete, inconsistent or outside the approved profile.

6. Geographic and Route Restrictions

KereX does not maintain a single universal list of supported or restricted countries because availability differs by:

• service partner;

• payment method;

• currency;

• transaction direction;

• sender and beneficiary type;

• licensing requirements;

• sanctions exposure;

• local law; and

• the client’s approved business model.

KereX will not support activity where it would:

• breach applicable UAE or international law;

• involve a designated or prohibited person;

• violate a service partner’s restrictions;

• require an unavailable regulatory permission;

• involve a jurisdiction where reliable verification cannot be completed; or

• expose KereX or a service partner to unacceptable legal or financial-crime risk.

Jurisdictions identified by FATF or other competent authorities as presenting elevated risk may require enhanced due diligence, additional documentation, limits or partner approval.

A country’s inclusion on a monitoring list does not automatically mean that every lawful transaction from that country is prohibited.

Users must not use VPNs, proxy services, nominee structures or misleading information to conceal their actual location or circumvent geographic restrictions.

No country or route should be considered available until written confirmation is provided for the specific client and use case.

7. Onboarding, Review and Information Requests

KereX may conduct risk-based reviews before and during a business relationship.

Depending on the service and risk, controls may be manual, automated, performed by an approved provider or carried out by the relevant service partner.

KereX may request:

• incorporation and ownership documents;

• licences and regulatory registrations;

• identity information for directors, owners and authorised persons;

• business-model and payment-flow descriptions;

• websites, applications and customer journeys;

• expected countries, currencies, volumes and transaction values;

• source-of-funds or source-of-wealth information;

• contracts, invoices and supporting transaction records;

• AML, sanctions, fraud and security policies;

• information about merchants, customers, beneficiaries or counterparties; and

• evidence required by a bank, PSP or other service partner.

A review may be repeated where:

• ownership, management or business activity changes;

• a new product, country or route is requested;

• documents expire;

• actual activity differs from the approved profile;

• suspicious or unusual activity is identified;

• a service partner requests further information; or

• legal or regulatory requirements change.

Clients must provide accurate information and respond within a reasonable period.

Failure to provide sufficient information may result in rejection, restriction or termination.

8. Actions and Partner Coordination

Where KereX identifies or reasonably suspects a violation, KereX may:

• reject an onboarding application;

• refuse or withdraw approval for a business model or route;

• request additional information;

• delay or decline to forward a technical instruction;

• restrict an API key, account, feature or environment;

• suspend or terminate platform access;

• notify or consult the relevant service partner;

• preserve technical logs and supporting records;

• require remediation before restoring access; or

• cooperate with a lawful request from a competent authority.

The relevant bank, payment institution, PSP or other authorised provider may independently reject, suspend, return, block or freeze a transaction or funds in accordance with its obligations and authority.

KereX does not hold or safeguard client funds and does not independently freeze or forfeit funds that it does not control.

KereX may be unable to disclose detailed reasons for a decision where disclosure is restricted by law, security requirements, partner confidentiality or financial-crime controls.

A review, delay or restriction does not by itself establish that unlawful conduct has occurred.

9. Client Obligations, Updates and Contact

Clients and authorised users must:

• comply with this Policy and applicable law;

• use services only for the approved business model;

• provide complete and accurate information;

• disclose all merchants, sub-merchants and payment intermediaries where requested;

• maintain required licences and permissions;

• notify KereX of material business, ownership or regulatory changes;

• ensure that downstream users comply with applicable restrictions;

• monitor their own activity and counterparties;

• cooperate with KereX and service-partner reviews; and

• promptly report suspected prohibited or unlawful activity.

KereX may update this Policy to reflect changes in law, sanctions, partner requirements, products, routes or risk appetite.

The updated version will be published with a revised “Last updated” date.

Questions about a proposed business model, country, payment flow or restricted activity may be sent to:

legal@kerex.io
KereX Technologies L.L.C-FZ
Meydan Free Zone
Dubai, United Arab Emirates

Important

A service, activity, jurisdiction or payment route is not approved merely because it is not expressly listed as prohibited. Written confirmation is required before launch.

ON THIS PAGE
1. Purpose, Scope and Application2. Universally Prohibited Businesses3. Sanctions and Illicit Finance4. Restricted and Approval-Required Activities5. Prohibited Transactions and Platform Misuse6. Geographic and Route Restrictions7. Onboarding, Review and Information Requests8. Actions and Partner Coordination9. Client Obligations, Updates and Contact

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